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BEST WESTERN SUNDOWNER INN RECOGNIZED AS BEST OF THE BEST IN CUSTOMER CARE

11/6/2007
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Hot Springs, SD and Sterling, CO-November 7, 2007  The Best Western Sundowner Inn in Hot Springs, SD and the Best Western Sundowner in Sterling, CO were named Best of the Best in Customer Care at Best Western International’s annual North American convention held recently in Montreal, Quebec. The hotels were presented with the award in front of more than 2,000 industry peers.
 
This select honor is bestowed upon those member properties who demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet design standards and other membership requirements to qualify.
 
The Best Western Sundowner Inn, Hot Springs, South Dakota and its’ sister property, the Best Western Sundowner of Sterling, Colorado were two of only 21 hotels out of more than 2,400 properties in the U.S. and Canada to receive this designation.
 
“The Best of the Best Awards recognize those Best Western hotels that truly demonstrate the highest levels of quality and service,” said Charles Helm, chairman of Best Western’s Board of Directors. "The Best Western Sundowner properties represent a strong commitment to caring for our guests. “
 
“Although I was honored to accept the awards in Montreal, the real winners here are our staffs in Hot Springs and Sterling. To have received 2 of only 21 awards nationwide is a real testament to our staffs’ outstanding commitment to our guests’ satisfaction.” said Anna Merrill, operating partner of the Sundowner properties. 
 
ABOUT BEST WESTERN INTERNATIONAL
Best Western International is THE WORLD'S LARGEST HOTEL CHAIN®, providing marketing, reservations and operational support to 4,200* independently owned and operated member hotels in 80* countries and territories worldwide. Founded in 1946, this iconic brand is host to approximately 400,000 worldwide guests each night. A pioneer within the industry, Best Western is recognized for its distinctive member-owned business model and diverse hotel portfolio. The company continues to innovate and enhance both the business and leisure travel experience. Since 2004, Best Western has served as the Official Hotel of NASCAR®. For more information or to make a reservation, please visit www.bestwestern.com.
 
*Numbers are approximate and can fluctuate. 
 
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